Privacy policy

1 Identity and contact details of the controller

The controller within the meaning of the DSG is the:

Hybris Solutions GmbH

Gotthardstrasse 26

6300 Zug

Switzerland

Phone: +41 (0)41 725 08 38

E-mail: info@hybrissolutions.com

Website: www.hybrissolutions.com

2 Provision of the website (log files)

2.1 Description and scope of data processing

When you access our website, i.e. even if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, referrer URL, date and time of access and the like.

They are processed for the following purposes in particular:

  • Ensuring a smooth connection to the website,
  • Ensuring the smooth use of our website, and
  • Ensuring and evaluating system security and stability, in particular to detect misuse, and
  • for the technically error-free presentation and optimization of our website.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. We do not use your data to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

2.2 Recipients of the data

We use service providers for the operation and maintenance of our website who act as our data processors. All service providers are contractually obliged to treat your data confidentially.

2.3 Transmission abroad

Processing also takes place outside Switzerland, namely in Germany.

Germany is certified as having an equivalent level of data protection. This means that personal data may be transferred there without further safeguards.

Appropriate data protection is ensured by

  • Data protection clauses in a contract between the contracting parties that have been communicated to the FDPIC in advance
  • Standard data protection clauses that the FDPIC has approved, issued or recognized in advance
  • Binding Corporate Rules

guaranteed.

3 Making contact

3.1 Description and scope of data processing

There is a contact form on our website that can be used to contact us electronically. If you use this option, the personal data entered in the input mask will be transmitted to us and stored. The processing of your personal data serves us solely to process your request.

At the time the message is sent, the following data is also transmitted and stored:

  • Date and time of the request

Alternatively, it is possible to contact us via the e-mail addresses provided. In this case, the user’s personal data transmitted with the e-mail will be stored. This includes

  • Date and time of the request
  • URL from which the request was made

as well as information on the servers involved in the e-mail communication.

You can also contact us via the telephone number provided. We collect log data that includes your telephone number and the duration of the call. We do not record conversations.

3.2 Recipients of the data

Our website is maintained by service providers who act as our data processors. If you send us an inquiry regarding an offer, the service providers we use may receive data for these purposes if they require the data to perform their respective services (e.g. IT services, call centers). All service providers are contractually obliged to treat your data confidentially.

3.3 Transmission abroad

Processing also takes place outside Switzerland, namely in Germany.

Germany is certified as having an equivalent level of data protection. This means that personal data may be transferred there without further safeguards.

Appropriate data protection is ensured by

  • Data protection clauses in a contract between the contracting parties that have been communicated to the FDPIC in advance
  • Standard data protection clauses that the FDPIC has approved, issued or recognized in advance
  • Binding Corporate Rules

guaranteed.

4 Use of cookies

4.1 Description and scope of data processing

A cookie is a small data record that is created when a website is visited and stored temporarily on the user’s system. If the server of this website is called up again by this system, the browser sends the previously received cookie back to the server. The server can evaluate the information received through this process. In particular, cookies can make it easier to navigate a website.

Cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website.

4.2 Use of technically necessary cookies

Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We use cookies for the following purposes:

The following data is stored and transmitted in the cookies:

  • Consent management
  • Language settings

4.3 Recipients of the data

We use technical service providers for the operation and maintenance of our website, who act as our data processors.

Further recipients and details on the technical functioning of the tools used and information on how you can prevent data transmission (tracking) can be found in the table below.

All service providers are contractually obliged to treat your data confidentially.

4.4 Transmission abroad

Processing also takes place outside Switzerland, namely in Germany.

Germany is certified as having an equivalent level of data protection. This means that personal data may be transferred there without further safeguards.

Appropriate data protection is ensured by

  • Data protection clauses in a contract between the contracting parties that have been communicated to the FDPIC in advance
  • Standard data protection clauses that the FDPIC has approved, issued or recognized in advance
  • Binding Corporate Rules

guaranteed.

4.5 Cookies used

Name Host Duration Type Type Description
borlabs-cookie hybrissolutions.com 60 days Essential This cookie stores consent information for service groups and individual services.

5 Rights of the data subject

You have the following rights in relation to personal data concerning you:

  • the right to receive information about what personal data we store about you and how we process it;
  • the right to receive a copy of your personal data in a commonly used format;
  • the right to rectification of your personal data;
  • the right to erasure of your personal data;
  • the right to object to the processing of your personal data.

Please note that exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights.

You can revoke your consent to the processing of personal data at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected by this.

For information about the personal data processed by us, please send your request for information to info@hybrissolutions.com.

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).